What guarantees does CARFAX offer related to its service?
CARFAX offers two valuable guarantees:
1. 100% Money
Back Guarantee: Within 30 days after the purchase of a CARFAX Report
you will receive a refund if you are dissatisfied for any reason.
To request a refund simply click
2. $5,000 CARFAX
Certified History: Run a CARFAX Report. If the vehicle has a clean
title history it will then be covered automatically by CARFAX’s
$5,000 Certified History guarantee…FREE from CARFAX. You have
protection for 3 years against unreported title defects. Should
you discover a problem title, which was not included in the CARFAX
Report, CARFAX will then pay you 10 percent of the vehicle’s
wholesale value up to $5,000.
here for the CARFAX Certified History Guarantee program's Terms
To order a
full CARFAX report please visit:
Terms and Definitions
CARFAX offers its customers the $5,000 CARFAX Certified History
guarantee to maximize protection against title brands. Claims may
be submitted per the following Terms and Conditions:
to pay to the holder of a CARFAX Vehicle History Report (the "Report")
making a claim (the "Claimant") ten percent (10%) of the
Wholesale Value of the vehicle to which the Report relates - up
to a maximum of $5,000 (or $1,000 if the Report was run on or before
January 18, 2001) - if:
to which the Report relates has a clean title history, qualifying
it as a CARFAX Certified History, but a Branded Title actually exists.
A "Branded Title" is a passenger motor vehicle ownership
document issued by any of the 50 states of the U.S. (or the District
of Columbia) or a passenger motor vehicle registration document
issued by any province of Canada (which may also be referred to
herein as a "Branded Registration") which was issued with
words or symbols signifying that the vehicle was: junked or salvaged;
dismantled, rebuilt or reconstructed; flood damaged; fire damaged;
hail damaged; bought back by its manufacturer; odometer exceeds
mechanical limits; odometer was not actual mileage; declared a total
loss (Canada only); or which was issued with any other symbol or
word signifying a similar Brand.
excluded from the definition of "Branded Title" are: titles
originally issued without a Brand but later stamped with a Brand;
salvage titles issued due to theft; damage disclosure documents;
and Branded Titles issued in error and later corrected.
additional terms and conditions apply to the Certified History guarantee:
1. The Claimant must provide a complete copy of the Report with
the Affidavit Claim Form. The Report must have been run prior to
the date the vehicle was purchased by the Claimant.
2. For claims relating to Branded Titles issued in the U.S., the
Claimant must provide proof of ownership of the vehicle in the form
of a bill of sale and a title issued by the motor vehicle agency
of one of the 50 states of the U. S. (or the District of Columbia).
For claims relating to Branded Registrations issued in Canada, the
Claimant must provide proof of ownership of the vehicle in the form
of a bill of sale and a registration from any of the Canadian provinces.
CARFAX will accept claims relating to Branded Registrations issued
in Canada, only if the Report was run on or after February 13, 2003.
3. The Claimant must provide a copy of the Branded Title or Branded
Registration, or an acceptable alternative, certified by the issuing
state/province authority. This document must have been issued at
least 60 days prior to the date the Report was run.
4. CARFAX will review Claims if the Branded Title was issued by
a motor vehicle agency from which CARFAX receives and loads data
about Branded Titles in regular monthly transmissions.
5. If, prior to purchasing the vehicle, the Claimant knew, or should
have known, from a source other than CARFAX, of the existence of
a Branded Title for the Claimant's vehicle, CARFAX reserves the
right to reject the Claim.
6. In determining the amount to be paid under the Certified History
guarantee, CARFAX will use the wholesale value of the vehicle reported
by the Kelley Blue Book within 30 days of receipt of the Claim.
7. If the Report in question identifies one or more Branded Titles,
the Certified History guarantee will not apply, even if other existing
Branded Titles do not appear in the Report.
8. CARFAX will accept only one Claim per Vehicle Identification
Number under the Certified History guarantee, or any other CARFAX
9. Each household or business may submit only one Claim per calendar
10. The Certified History guarantee will apply only if the vehicle
to which the Report relates is an automobile or light truck and
was manufactured in model year 1981 or later.
11. The Certified History guarantee will expire three (3) years
after the date of the first Report run by or for the Claimant relating
to the vehicle.
12. Employees of CARFAX and its affiliated companies, and members
of their families, are not eligible.
13. CARFAX may, at any time and without prior notice, change the
terms of the Certified History guarantee, or discontinue the Certified
14. The Certified History guarantee will be governed by the laws
of the Commonwealth of Virginia.
Introduction on CARFAX Vehicle History Report
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Vehicle ID Number (VIN) can be found on dashboards and title
documents. All cars and light trucks built after 1981 have
a unique 17-character VIN that contains valuable information
about that vehicle's history.
Tip: To check used vehicles while you shop, be sure to ask
the dealer/seller for the VINs.
Sweetened consumer incentives, enhanced vehicle lineups and an improving
U.S. economy lifted new car and truck sales in last November, automakers
reported - source: Business
AP. Most analysts predicted sales of new cars
and trucks to rise last month from October and a year ago thanks
to hefty showroom bargains, which are likely to continue for the
remainder of the year. Many automakers also improved incentives
to end 2002 as they tried to meet year-end sales goals. Also helping,
analysts and automakers said, is a strengthening economy that bodes
well for business heading into 2004.
Since more people
buying new cars, there are also more used cars offered for sale
on the market. With Internet growing popularity consumers has been
using Internet as the source for searching information, shopping
products and services. Lemon History Check has been providing free
CARFAX vehicle history report service via Internet since December
1996 - Carfax
history. Consumers have been using CARFAX vehicle
history report since 1996, which was the first year it is made available
to consumers. With the Internet access, consumers can gain the same
instant access to vehicle history reports, which was already available
to used car dealers via fax since 1986.
The CARFAX database
is the most comprehensive and accurate vehicle database in North
America, containing 2.36 billion vehicle history records that are
updated monthly - source,
data provided and its meaning. Each record reveals
information about a car's history, such as an odometer reading,
date a salvage/junk title was issued, or if it was a rental car.
The following are the data reported:
- Totaled in
an accident / Salvaged
- Flood damage
- Lemon histories
- Junked Titles
- State emissions
- Lien activity,
- Vehicle use
(taxi, rental, lease, etc.)
- Over the
last year, CARFAX has added several enhancements to its report
and to its user websites to better serve the needs of used car
buyers and sellers. The Safety and Reliability Report is free
with the purchase of Unlimited CARFAX History Reports and includes
information such as: crash test results, safety recalls, reliability
ratings, warranty information and more.
- CARFAX vehicle
service report provide Safety data on the specific
make, model, and year.
This information will help you select a vehicle model that meets
your expectations for safety and security. - Safety
& Reliability Report
Test Results - The National Highway Traffic Safety Administration
(NHTSA) provides 3 different ratings - full-width frontal
crash test, side impact crash test, and rollover resistance.
The frontal crash test indicates how well the safety features
and restraints will protect an occupant in a head-on collision.
The side-impact test conveys the chance of a severe chest
injury, while the rollover resistance rating estimates the
risk of rolling over in a single vehicle crash
- Insurance Institute for Highway Safety (IIHS) uses a frontal
offset crash test to estimate the crashworthiness of a vehicle.
These results are good indicators of how a frontal impact
will structurally impact this Year, Make, Model.
- Low Speed
Damage Repair - IIHS conducts four 5 mph crash tests to assess
bumper performance. These results convey how well this model's
bumpers will protect the car body from damage in low-speed
Injury, Collision, & Theft rating index - sourced
from the IIHS, Highway Loss Data Institute.
Recalls - Print out of the manufacturer recall date, units
potentially affected, NHTSA campaign number, defective part
or component, and description of the recall campaign.
data are shown on your CARFAX report.- Safety
& Reliability Report
Use this information to check how reliable a vehicle model is
before you buy.
Unlimited 30 days trial CARFAX vehicle history report